Shipping :
We process all orders within 1–3 business days.
Estimated delivery time:
- USA &Canada : 3–5 business days
- Internationally : 7–10 business days (varies by location)
You’ll receive a tracking number via email once your order ships.
Shipping fees are calculated at checkout based on your location.
Important: Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect information.
Returns & Refunds :
If your order arrives damaged, incorrect, or missing an item, please contact us within 7 days of delivery at hello@sphakia.com. Include your order number and a clear photo of the issue.
If eligible, we’ll issue a replacement or refund once the issue is confirmed.